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aiWOM: Artificial Intelligence Word-of-Mouth. Conceptualizing Consumer-to-AI Communication

Peer-reviewed
Open access
DOI
10.1080/10447318.2024.2349362
Tassiello, Vito; Amatulli, Cesare; Tillotson, Jack S.; Laker, Benjamin
International journal of human-computer interaction2024Publications information icon

The influence of word-of-mouth on attitudinal ambivalence during the higher education decision-making process

Peer-reviewed
DOI
10.1016/j.jbusres.2017.07.014
Sipilä, Jenni; Herold, Kristiina; Tarkiainen, Anssi; Sundqvist, Sanna
Journal of Business Research2017Publications information icon

Exploring the influence of augmented reality on tourist word-of-mouth through the lens of museum tourism

Peer-reviewed
DOI
10.1080/1743873X.2024.2393102
Zhu, Chris; Io, Man-U.; Hall, C. Michael; Ngan, Henrique Fatima Boyol; Peralta, Rachel Luna
Journal of heritage tourism2024Publications information icon

Smart Tourism Technologies, Revisit Intention, and Word-of-Mouth in Emerging and Smart Rural Destinations

Peer-reviewed
Open access
DOI
10.3390/su151410911
Torabi, Zabih Allah; Pourtaheri, Mehdi; Hall, Colin Michael; Sharifi, Ayyoob; Javidi, Fazlollah
Sustainability2023Publications information icon

Facts or Opinions Which Make a Difference? Word-of-Mouth and Attitude Change in a High-Involvement Service Context

Peer-reviewed
DOI
10.1080/15332969.2018.1514793
Herold, Kristiina; Sipilä, Jenni; Tarkiainen, Anssi; Sundqvist, Sanna
Services Marketing Quarterly2018Publications information icon

In Digital Word-of-Mouth We Trust?

Open access
Prendergast, Christina; Hänti, Sirpa
Talk by Students2022Publications information icon

Busting myths of electronic word of mouth: The relationship between customer ratings and the sales of mobile applications

Peer-reviewed
Open access
DOI
10.4067/S0718-18762015000200002
Hyrynsalmi, Sami; Seppänen, Marko; Aarikka-Stenroos, Leena; Suominen, Arho; Järveläinen, Jonna; Hark...
Journal of theoretical and applied electronic commerce research2015Publications information icon

What Drives Negative Electronic Word-of-Mouth Online?

Peer-reviewed
Open access
DOI
10.5176/2301-3710_JMComm18.112
Lievonen, Matias; Luoma-aho, Vilma; Hätönen, Henri
Proceedings of the Annual International Conference on Journalism & Mass Communications2018Publications information icon

Electronic word-of mouth in consumer fashion blogs

Peer-reviewed
Kulmala Marianne; Mesiranta Nina; Tuominen Pekka
-2011Publications information icon

Hedonic and utilitarian search for electronic word-of-mouth

Peer-reviewed
Pöyry, Essi; Parvinen, Petri; Salo, Jari; Blakaj, Hedon
IEEE2012

aiWOM: Artificial Intelligence Word-of-Mouth. Conceptualizing Consumer-to-AI Communication

Peer-reviewed
Open access
DOI
10.1080/10447318.2024.2349362
2024

The influence of word-of-mouth on attitudinal ambivalence during the higher education decision-making process

Peer-reviewed
DOI
10.1016/j.jbusres.2017.07.014
2017

Exploring the influence of augmented reality on tourist word-of-mouth through the lens of museum tourism

Peer-reviewed
DOI
10.1080/1743873X.2024.2393102
2024

Smart Tourism Technologies, Revisit Intention, and Word-of-Mouth in Emerging and Smart Rural Destinations

Peer-reviewed
Open access
DOI
10.3390/su151410911
2023

Facts or Opinions Which Make a Difference? Word-of-Mouth and Attitude Change in a High-Involvement Service Context

Peer-reviewed
DOI
10.1080/15332969.2018.1514793
2018

In Digital Word-of-Mouth We Trust?

Open access
2022

Busting myths of electronic word of mouth: The relationship between customer ratings and the sales of mobile applications

Peer-reviewed
Open access
DOI
10.4067/S0718-18762015000200002
2015

What Drives Negative Electronic Word-of-Mouth Online?

Peer-reviewed
Open access
DOI
10.5176/2301-3710_JMComm18.112
2018

Electronic word-of mouth in consumer fashion blogs

Peer-reviewed
2011

Hedonic and utilitarian search for electronic word-of-mouth

Peer-reviewed
2012